Acceptable Use Policy

Safety boundaries (highest priority)

• Do not use Pipewise output as the basis for unqualified gas or electrical work. Gas work must be done by a Gas Safe registered engineer (or local equivalent); electrical work by a qualified electrician.
• Do not rely on the tool in an emergency.

If you smell gas, suspect a leak, hear a carbon monoxide alarm, or see a boiler smoking or behaving abnormally: stop, open windows, leave the property and call your local gas emergency line and a registered engineer. Do not rely on this tool in an emergency.

You must not

• Upload photos or plans of property you do not own or have permission to use, or use them for a purpose the owner has not agreed to.
• Use output to fabricate a survey, inspection or safety report, or to mislead a buyer, tenant, insurer or authority.
• Present Pipewise output as if it were the work of a licensed professional.
• Upload unlawful, infringing, hateful or harmful content, or content depicting unsafe or dangerous instructions.
• Attempt to break, overload, scrape, reverse-engineer or bypass access controls or usage limits of the service.
• Resell or redistribute the service or its outputs as a competing diagnosis or survey service.

Fair use

Subscriptions are for individual household and personal planning use. Automated or abusive usage that degrades the service for others is not permitted.

Enforcement

We may remove content, limit features, or suspend or terminate accounts that breach this policy. Report misuse to support@rwcplumbheat.shop.